Air

I have been charged for 1,600 kgs of freight, but my shipment only weights 850 kgs. What explains the difference?

Your chargeable weight (1,600 kgs) was based on the dimensions of your shipment. All dimensions (length X width X depth) are first multiplied and then divided by a standard industry formula. The result of that is reflected in volume weight. If that volume weight exceeds your actual or gross weight, you will be charged for whichever is the higher weight.
Here is how the formula works:

The formula is 1:6 or in layman's terms, 1 kg equals 6,000 cubic centimeters. However, if your dimensions are measured in inches, 1 lb equals 166 cubic inches.

Example:
Weight of package = 1.9KG
Dimensions of package = (39 X 32 X 14) cm or (15.6 X 12.8 X 5.6) Inches
Volume weight of the box = (39 X 32 X 14)/6,000 = 2.9Kg
Volume weight is used since it is higher

What must I do when I am told that I must legalize my export?

All export documents must be presented to the receiving country's consulate prior to exportation in order to have each document stamped with the official seal of that country.

When is a B13 required for exports from Canada?

There are a number of regulations that govern whether a B13 is required. One of which is when goods are valued in excess of $2,000.00 CAD. There are a number of exceptions to this requirement.

How do I determine the "volume weight"?

Volume weight is determined by using the following calculation for those shipments with dimensions in centimeters: (Length x Width x Height) divided by 6,000 = volume in kilograms.

Are my airfreight charges based on the actual weight of the cargo only?

IATA (International Air Transport Association) regulations state that the cost of airfreight must be calculated on the "chargeable" weight. IATA defines the "chargeable weight" as the actual gross weight or the volume weight (whichever is greater). See top of page for more.

Why did my freight not make the connection when I did?

The time between transfers for passengers and cargo differ greatly. While passengers can have schedules with only an hour to spare between flights, with cargo it takes a minimum of three to five hours from the arrival of one airplane for it to be transferred to another. Freight off one airplane might have multiple destinations and has to be transferred. Also, the location on the arrival aircraft could be a factor. This has to do with the balance of the airplane, the position in which goods were loaded, the size of freight and whether or not it was containerized.

What is the limitation for goods that are lost or damaged?

For delay, depreciation of or damage to goods, the freight forwarders liability is limited to SDR (Special Drawing Rights – a marine insurance measurement) 8.33 per kg gross of the part of the goods that have been lost, depreciated or damaged.

Should I Insure my Air Cargo?

We recommend that all Air Cargo is sufficiently covered against any losses or damages prior to uplift. Polimex provides this coverage. Please speak to one of our sales consultants.